Privacy Policy

Last Updated: 25/02/26

1. Introduction

FUJI Maintenance (“we,” “us,” or “our”) is committed to protecting and respecting your privacy. This policy explains how we collect, use, and protect your personal data when you visit our website and use our services, including general maintenance, drone inspections, and fire protection.

2. Information We Collect

We may collect and process the following data about you:

• Contact Information: Name, email address, and phone number provided via our contact forms.
• Property Data: Addresses and site details provided for quotes and inspections (including drone footage and survey data).
• Usage Data: Information about how you use our website via cookies (e.g., IP address, browser type).

3. How We Use Your Data

We use your information to:

• Provide quotes and carry out requested maintenance or inspection services.
• Process VAT invoices and maintain business records.
• Send technical reports or safety certifications (e.g., Passive Fire Protection reports).
• Comply with legal and insurance obligations.

4. Legal Basis for Processing

We process your data under the following legal bases:

• Contract: To fulfill our services to you.
• Legal Obligation: For tax (VAT) and safety compliance.
• Legitimate Interests: To respond to inquiries and improve our website.

5. Data Retention & Security

We implement robust security measures to prevent unauthorized access to your data. We only retain personal information for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

6. Sharing Your Information

We do not sell your data. We may share information with:

• Regulatory bodies (where required for fire safety compliance).
• Sub-contractors (only when essential to complete your project).
• Cloud storage providers for hosting technical reports and drone imagery.

7. Your Rights

Under the GDPR, you have the right to:

• Access the personal data we hold about you.
• Request correction or erasure of your data.
• Object to or restrict the processing of your data.
• Withdraw consent at any time.

8. Drone Data & Aerial Imagery

As part of our specialized inspection and report services, we utilize Unmanned Aircraft Systems (Drones). We handle the data captured during these operations with specific care:

• Purpose of Capture: Imagery is captured solely for the purpose of structural inspections, roof surveys, and site maintenance reporting.
• Privacy by Design: Our pilots are trained to minimize the accidental capture of identifiable individuals or private property outside the scope of the agreed contract.
• Data Masking: Where images of third parties or sensitive uninvolved property are inadvertently captured, we will take reasonable steps to blur or remove such data from the final report provided to the client.
• Storage & Access: Aerial data is stored on secure, encrypted servers. Access is restricted to authorized personnel involved in the analysis and creation of your technical reports.
• Compliance: All drone operations are conducted in accordance with current CAA regulations and the Data Protection Act regarding surveillance and aerial photography.

9. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

FUJI Maintenance Solutions Ltd, 1 Croxden Close, Edgware, HA8 5PS

Email: kush@fujimaintenance.com

Company Registration Number: 16646956